zendesk about field

8 天前 — System ticket fields are the standard, default fields that agents see in a ticket. Additional system fields are ...

zendesk about field

8 天前 — System ticket fields are the standard, default fields that agents see in a ticket. Additional system fields are added to the ticket page when ... ,8 天前 — Adding a custom ticket field for agents and end-users · In Admin Center, click the Objects and rules icon ( ) in the sidebar, then select Tickets ...

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zendesk about field 相關參考資料
The 'About' Field – Zendesk help

2019年12月31日 — About is a custom ticket drop-down field containing over 200 values covering everything from Authentication to Zendesk Chat.

https://support.zendesk.com

About ticket fields - Zendesk help

8 天前 — System ticket fields are the standard, default fields that agents see in a ticket. Additional system fields are added to the ticket page when ...

https://support.zendesk.com

Adding custom fields to your tickets and support request form

8 天前 — Adding a custom ticket field for agents and end-users · In Admin Center, click the Objects and rules icon ( ) in the sidebar, then select Tickets ...

https://support.zendesk.com

Zendesk on Zendesk: How we use the About field

2016年6月27日 — The About field is a custom ticket field we use at Zendesk. Our Support team, as well as some other teams, rely on the About field for a variety ...

https://support.zendesk.com

About custom field types - Zendesk help

2021年8月6日 — You can add custom fields for tickets, users, and organizations. For information about creating custom fields, see: Adding custom...

https://support.zendesk.com

Viewing your ticket fields - Zendesk help

You can view all of your system and custom ticket fields on the Ticket ... to customers on Support Enterprise and Zendesk Suite Growth plan and above. Field ...

https://support.zendesk.com

Ticket Fields | Zendesk Developer Docs

You can also use the API to create custom ticket fields. See About custom field types in the Zendesk Help Center. New custom ticket fields become available in ...

https://developer.zendesk.com