Salesforce Omni-Channel
Omni-Channel routes work requests to the most available and qualified support agents in the console. You can also provide real-time operational intelligence ... ,Route any type of incoming work item to the most qualified, available support agents in your call center. Omni-Channel integrates seamlessly into the console in ...
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 Salesforce Omni-Channel 相關參考資料
Define Omnichannel Unit | Salesforce Trailhead
Salesforce has just the product. Omni-Channel, Service Cloud's comprehensive customer service solution, pushes work to agents in real time, right from the ... https://trailhead.salesforce.c Omni-Channel - Salesforce Help
Omni-Channel routes work requests to the most available and qualified support agents in the console. You can also provide real-time operational intelligence ... https://help.salesforce.com Omni-Channel for Administrators - Salesforce Help
Route any type of incoming work item to the most qualified, available support agents in your call center. Omni-Channel integrates seamlessly into the console in ... https://help.salesforce.com Omni-Channel for Lightning Experience | Salesforce Trailhead
Route work to the right agent for the job and get a complete view of your contact center. https://trailhead.salesforce.c Omni-Channel Routing with Service Cloud - Salesforce.com
Deliver more efficient support by routing cases to the right agent using Omni-Channel Routing. · Route work more intelligently. Automatically route cases, leads, ... https://www.salesforce.com What is Omni-Channel for Salesforce? - Arkus, Inc.
2016年7月8日 — What is Omni-Channel for Salesforce? · Omni-Channel is a tool that sits inside of either the Sales or Service Console that, once enabled and ... https://www.arkusinc.com 將Omni-Channel 與您的現有聊天實作搭配使用 - Salesforce Help
必要版本. 提供版本：Salesforce Classic 和Lightning Experience. 提供版本：Performance Edition 及2012 年6 月14 ... https://help.salesforce.com |