Ibm cloud case
The Case Management API provides a RESTful public interface to create and manage your support cases. SDKs for Java, Node, Python, and Go are available to make ... ,The following table lists some common examples of support issues, suggested severity levels, and the initial response time objectives.
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 Ibm cloud case 相關參考資料
Assigning user access for working with support cases
In the IBM Cloud console, go to Manage > Access (IAM), select Access groups, and click Create. Enter an access group name and description, and click Create. https://cloud.ibm.com Case Management API & SDK Reference
The Case Management API provides a RESTful public interface to create and manage your support cases. SDKs for Java, Node, Python, and Go are available to make ... https://cloud.ibm.com Case severity and initial response times
The following table lists some common examples of support issues, suggested severity levels, and the initial response time objectives. https://cloud.ibm.com Cloud case studies
Use IBM Cloud platform to build and deploy scalable, reliable apps for industries like healthcare, banking, finance, energy, retail, education, ... https://www.ibm.com Creating support cases
You can use the Support Center to create a support case. Users with a Basic, Advanced, or Premium support plan can create a technical support case. https://cloud.ibm.com Escalating support cases
Escalating support cases. You can use the escalation process to surface critical issues and voice your concern about a support case. https://cloud.ibm.com FAQs for getting support
To access your support cases, from the IBM Cloud console menu bar, click the Help icon Help icon > Support center, and click Manage cases. https://cloud.ibm.com How To Open A Case
This video demonstrates how to open support cases in the IBM Support site. https://mediacenter.ibm.com Managing your support cases
Managing your support cases. Each support case is assigned a unique number and severity level based on the details in the case description. https://cloud.ibm.com Open a case with IBM Support
If you are registered as a contact with IBM Support, you can open a support case. To determine whether you are eligible to be a contact, see Who is eligible ... https://www.ibm.com |